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Steps to a Sale
- Meet and Greet
- Interview
- Select a Product or Service
- Feature/Function/Benefit Presentation
- Demonstrate
- Trial Close
- Make the Sale
Initial Walk Round- Customer participation
- Courtesy Inspection
- Plant the seed
- Pre-authorization
Active Delivery- Meet the customer
- Explaining the R.O.
- No cost items
- Book next service
Increase CPRO Count- Sales Department Sales Process
- Synergy
- Edification process
- First service booking process
- Confirming Appointments
Telephone Training- Incoming Calls
- Setting Appointments
- Overcoming Objections
- Outgoing Calls
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